This company has jerked us around we bought a new oil furnace as well as all the controls. We had one issues leaking; requested to have new thermostats in house refused to give us new furnaces. They overcharged us never gave us a detailed invoice. Tried calling to see if they could come out on a cold day since they wouldn't replace thermostat would have to charge us another visit Customer Service is rude. The most terrible service. Spent a lot of money with this company to be treated terrible. Do your research find a BBB accredited business this is not.
Had a clog in a line in the house. It was a pretty severe clog, as water was backing up into the house. Called Harley to come fix the problem. They stayed maybe 20 minutes, and told me I had to call another plumber as their equipment couldnt reach the clog. Still, they charged $525 as their equipment left the truck so it was a mandatory charge. What a rip off. Never again
I will never ever use this company again. Not only did they not fix the issue but they charged me an unrealistic amount for the 10 minutes he was there. I called to talk to someone about the bill and they were not very courteous in solving the issue.
Called them to inquire about replacing my water main, it is in rough shape and the Water Co needs to replace the meter but they can't do it due to the condition of the main coming in. Talked to Harley, explained the situation and they setup an appointment to have somebody come over. The plumber arrived on time, was pleasant and seemed happy to answer questions, but on simply seeing the main he immediately announced that they do not do that kind of work, charged me $95 for the "service call" and left with no referrals or options.If Harley doesn't do that kind of work, they should have said that on the phone. But I guess they couldn't whack me for the $95 if they did that. I wouldn't have minded the $95 if they had done something, anything, or even given me some referrals, there would have been value in that. But to do absolutely nothing, bill me and leave was a complete waste of my $95 bucks.
We lost our water yesterday and called Harley the Plumber. We were told we needed a new Submersible Pump for our well. It was Sunday so we knew the rates would be a little higher. But I'm getting so much flack from friends and neighbors about what crooks you guys are, it made me wonder. I went online to Franklin Submersible Pumps and entered all the info on our new one. You charged us $2,500., a new pump costs between $400-485. I cannot believe that you scalped us that much!!! The gentleman who came was very nice, he was here for about 4 hours, and very professional. But I can't believe the cost. We won't be using your services again. You should be ashamed for what you charge people who are in a bind. Have a little compassion for God's sake!!Joseph and Deborah JohnstonHermon
Harley Plumbing & Heating is a Canadian Plumber based in Bangor, Saskatchewan. Harley Plumbing & Heating is located at 142 Farm Rd, Bangor, ME 04401, USA, Bangor, Saskatchewan 04401, Canada.
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